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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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June 12, 2023

Excellent service and professional experience Car was ready on time. David was very patient and helpful to explain all details about the car. More

by pallavi_prabhu
Recommend Dealer
Yes
Employees Worked With
David Duffin
June 12, 2023

Alex was practical and non intrusive. Perfect! Eric helped us improve our deal. Perfect! Hi More

by SASHTANK
Recommend Dealer
Yes
Employees Worked With
Alex and Eric
June 12, 2023

Jonathan T the service person was absolutely fantastic. After my info system was updated he made sure my phone worked with it. I have a Droid phone and it was not easy for compatibility but Jonathan was More

by Sheri merlino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

The service center supervisor is very friendly and able to explain very well about the service done More

by PALANISAMYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Very kind, love the video they made for me to explain my situation. Car was returned clean and neat. More

by jdavoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

The service was excellent and they did a good job. They had the car done in a reasonable time. More

by John Coyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

The service was quick and efficient, and they provided a video of what they had done and what they checked. More

by John Coyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Dave was extremely informative and helpful in a non pushy way. Overall was an excellent experience More

by snugent1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Good work but no updates on when the car would be ready over three days. More

by Chriscoviello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Loved the no hassles best price experience, they offered the exact deal as advertised when I showed up More

by JAY_FLANAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex!
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