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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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June 23, 2023

My experience it was very good it was very easy to ask for the oil change it was done very fast and a video of the process done and sent to me by text of how my vehicle looks under my car that was very ni More

by thenriquez33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2023

Excellent customer service. Addressed all my concerns. Cheerful and attentive. I am a new service customer and feel good about future issues being dealt with. More

by zooty-dog
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Excellent service listened to all my concerns and I loved the text links to approve services More

by julienelson111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Excellent service and able to fit me in for oil change quickly for my new Mazda cx30 and since I’m in healthcare and work long hours they were able to get me in a loaner vehicle to make scheduling easier More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Dealership was very efficient in the test drive and purchasing phase. There was no hard sell they were super responsive while I was there and during the time while I was deciding. Great experience n More

by BBORGESON140
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person I don’t remember his name
June 17, 2023

Dealer was a pleasure to deal with 😀 Dominic was responsive, professional and friendly. Overall very happy More

by ravindra.pumagame
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Professional, but the floors of the dealership squeak too much. Stop spilling soda on them. More

by shippo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

The guy who helped was really nice when I brought my car in for service last weekend thank you. I felt silly because I didn’t know what I was talking about but he was patient and helpful More

by DAMATOSAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eliza was helpful and friendly when I checked out
June 13, 2023

Very welcoming and friendly. Had a father that sold cars for 30 years. I like 495 Mazda! And they my 2007 MX5 RIGHT! More

by Icky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Excellent service, very prompt, friendly, professional, caring, new techniques, comfortable to wait while service ocurred, reasonable price. More

by mazda lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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