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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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June 30, 2023

Great service- people were very professional and helpful much appreciated. Wait time was great for service requested. More

by timpotts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

I left voicemail to make an appointment for an oil change and State inspection, but my call was not returned. I went to the dealer and they were able to perform the service. More

by NEALSHAP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

495 Mazda was so easy to work with. They had plenty of available appointments to book on line and once I got there the service was quick and easy. Best part was the crisp the tech sent More

by daniel.mahoney1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

My new car was ready in a timely manner. We didn’t have to wait long . More

by BANN.COOKE11
Recommend Dealer
Yes
Employees Worked With
Kristen murphy
June 28, 2023

Very helpful. Very good brand. I own an older model of Mazda and just got a newer one. The service is just as great! More

by TVELEZ0406
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
June 28, 2023

Extremely efficient, pleasant surroundings if you need to wait for your vehicle. Accommodating with scheduling and provides quality work, you leave with a feeling of having a safe vehicle without any hassle’ More

by Lower Camp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Paul, the customer care rep is great! 495 Mazda is very organized and professional. Unfortunately, your car parts and labor are all too expensive, that I don’t know how I’ll get all the More

by lisahodgehaha
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

They were straightforward and honest when buying a car. No games or tactics, just honest people selling cars. More

by matt.cioffari
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

The service technician was knowledgeable and attentive throughout the process. Issue was resolved during visit More

by ramosangel777
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t really remember the gentleman name but know he was a dark skinned man much like myself
June 23, 2023

Professional and courteous, completed a large service quickly. The establishment was clean and I was clearly directed on what needed to be done. More

by mclot81
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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