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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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July 12, 2023

Great service and responsive advisor. Excellent ambience and reception. Every time at the dealership has been a great experience More

by karthik.9.moorthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Savan was a fantastic salesman ! Answered all my questions and made the process easy and painless ! More

by iselkow
Recommend Dealer
Yes
Employees Worked With
Savan
July 09, 2023

Dealership is OK, but I had to wait 1/2 hour for my car to get inspected. In all, it took 50 minutes. More

by THELATINPOET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Good service, and that was helpful that they also reminded about oil change. So I don’t need to waste time to come back. More

by ANGSOLEY.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Great dealership. First Mazda but not my last. fifteen words is almost there, just a few- More

by persephonepictures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Welcomed at the service door. Let me know a few minutes before they would start but would send video of what was done. Within 30 minutes was finished with 20,000 maintenance check More

by CACAOM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

I’ve never received such quality service anywhere else. My Granddaughters engine blew and from the moment they got the car until we picked it up the service center staff explained everything and helped us More

by beautyforash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

They made it easy to do and gave me a rental car to make it easier. More

by mmiclivoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Employees are helpful and honest and it’s easy to make an appointment for service More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

The service team is consistently friendly, responsive, and professional and I trust the repair work will be completed correctly each time More

by JDEV241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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