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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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July 19, 2023

Paul is super friendly, responsive and knowledgeable. The main reason I come back to this dealership More

by Craig P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Two hours for an oil change otherwise the service was good and technicians were very o More

by kikiionti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

My tire light came on about an hour before a trip. I brought it n at 8 a.m. when they opened. Paul took it right in for me and had it fixed in 45 minutes. Kind, respectful and efficient service. More

by judybrezner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

I have always had great service at 495 Mazda. Fair prices & complete communication about what work needs to be done. John & Paul & everyone always professional & helpful. Highly recommend More

by MamaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

We were very pleased with everyone we dealt with when shopping for a car to purchasing it . More

by BANN.COOKE11
Recommend Dealer
Yes
Employees Worked With
Kristen murphy
July 14, 2023

What an e notable service experience! !! From start to finish it was no stress. Personnel welcoming , service was timely, waiting are comfy , and my vehicle was beautiful with a fresh wash More

by ks4nier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Everything was good but I couldn’t hear the mechanic talking in the video, it was too low. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

service department was good. sales person up front was very rude when i asked where service was More

by rini05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Pleasantly greeted and shown to a very clean service waiting area. Throughout the service I was updated on the progress. It was overall a very pleasant experience! More

by Ginny_Busta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Called in the morning for an appointment and Paul was able to get me in at the time I requested. Quick turn around too. More

by mbl1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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