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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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July 28, 2023

I showed up late they were very accommodating and fixed my issue quickly. I will be returning. Thanks for making day turnaround and be better More

by mpr250110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Great experience! They had lots of availability for inspections and were friendly. Though, I did not get a notification of a complete inspection until after I arrived More

by jkapaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Excellent service from start to finish. Easy appt. Booking online with confirmation. Video explanation of recommendations w/ view of underside of vehicle. Very pleasant interactions/custo More

by KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

The service attendant was ready for me to take the car in immediately. The work was thorough but a bit longer due to busy day. More

by dagnabit78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

First service visit. Couldn't have been easier. Pulled in and sat. Love that they allow dogs. A bit sad that they don't vacuum the floors like the Mazda dealer near m More

by fenwayflavour
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Always professional and friendly in an attractive and clean environment. Easy to arrange service. And very much appreciate the service video..... More

by PHIL_ZUCCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Everyone was friendly and the service was as quick! The service video helps with transparency. More

by JIMBRACSIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

495 Mazda is a very professional dealership. The Service Team is great to deal with providing timely appointments and effective communications. More

by EDCOYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Went for a sticker spent 3 hours Unhappy Unhappy Unhappy Unhappy Unhappy and again Unhappy More

by SPORTSFAN1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Deziel
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

They were all very professional and not pushy at all. They made car buying fun and relaxing. I purchased the car on Sunday and had it home on Tuesday. I highly recommend this dealership to everyone. More

by bridgett.sadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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