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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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August 26, 2023

I was greeted upon my arrival to service department. I was shown to waiting area. Very professional yet personable. More

by ernsamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Nice and easy! Professional and pilot. They explain things well and answered all my questions. More

by misterxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

All around great experience. Had my infant son with me and I believe they noticed and had me in and out of there within an hour. More

by BARISTA0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

I returned for service after having been away for a period of time- I remembered immediately why I always liked 4395 Mazda- Friendly device and helpful on all accounts. Dealership was bright, clean and More

by Chaucer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Very efficient and accommodating personnel always having customer in mind. Willing to walk extra mile to get the job done. More

by MISHA.JACOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Duffin
August 21, 2023

I have found everyone I have dealt with to be friendly, knowledgeable, and as accommodating as possible. I have been very pleased with the maintenance services and repairs done on my car. More

by AHANAFIN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Excellent as always Excellent and detailed service as always. Both Jonathan and the team provided all the required information and kept me updated with the happenings More

by karthik.9.moorthy
Recommend Dealer
Yes
Employees Worked With
Jonathan
August 19, 2023

Great service at every phase of the process. The staff are knowledgeable, courteous, and great to work with. They have earned our loyalty. More

by Kat Neely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

The best dealership I walked into. Superb customer service and very smooth process. I am highly recommending 495 Mazda! More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

495 provides me the best service overall among the dealerships around me. Staffs there are patient and helpful and they won’t charge you something that should be included within vehicle warranty. I More

by LEI LU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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