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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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September 15, 2023

Paul and the guys in service was awesome for getting my vehicle in with no appointment. More

by savan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

They fix anything if you give them the chance. John,Paul and Rob Great guys. More

by DUFFINDAVID2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

The service department doesn't know what they're doing. The vehicle I bought from them was a brand new 2023 Mazda cx 30. The problem happens when you are traveling from 40 to 50 mph closest to the 50 mph r More

by seansheehan30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Terrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Excellent service. Quick, efficient and courteous. cost was appropriate. I would employ this service again. enough said More

by GEWIEDEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Great service and quick service but need snacks and Diet Coke. Hours are great and location More

by mellojw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Joe was great! He answered all my questions and was kind and respectful with my situation. More

by Gabbyf
Recommend Dealer
Yes
Employees Worked With
Joe
September 11, 2023

Smooth and very timely service. Technician provided a detail review of all inspection using detailed video. More

by proshanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

I am very disappointed in your service department. I took my Mazda in for service about the shank and trouble with tires. You fixed everything but the problem. I had to take my truck to someone else w More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Terrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Great service. Extremely knowledgeable and competent with my Mazda. Their service specials and prices on oil changes are competitive so i prefer going to a Mazda Sp More

by RandyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Everyone is nice and helpful and the dealership is super clean. I love the refreshment station and the couches are comfy to sit on while waiting. More

by amydaravanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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