Back

495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

Sort by
September 24, 2023

I’m very happy with the quality and speed of service. Everyone is awesome and helpful! More

by brittanymlittlejohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Paul was great, Service was quick and had no issues. I have have always had positive experiences at this dealsership. More

by MJARDITA2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

We had a good experience purchasing a new vehicle from Savan at 495 Mazda. It was a low hassle and low pressure experience. More

by TimW
Recommend Dealer
Yes
Employees Worked With
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savan
September 20, 2023

The service was prompt, I had a clear understanding of the work performed. customer satisfaction was important to the people that I talked to. Well done. More

by jncadena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

My vehicle has been in multiple times for an issue. I believe that it will be fixed this time for good. Paul in Service explains the issue and the solution to fix it and has been great to work with. More

by SMMAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Fantastic service center, whether you purchased your vehicle here or not - they treat you with kindness, respect and do not push any additional services on their customers. I also loved the videos of my More

by brennahendry12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

brennahendry12 responded

Sep 17, 2023 brennahendry12 VERIFIED CUSTOMER Fantastic service center, whether you purchased your vehicle here or not - they treat you with kindness, respect and do not push any additional services on their customers. I also loved the videos of my service I got along the way. I will absolutely be returning for future oil changes and any other issues that may arise

September 17, 2023

I visited 495 Mazda after purchasing my vehicle there weeks before. I had a persistent noise from since I purchased the car that would not go away. After three appointments and approximately three non-co More

by kfeb23
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names
September 16, 2023

The price is very reasonable, and they help me replaced the plate without I ask, that's very nice More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Fantastic customer service! Attention to even the smallest details! Mechanics do it right the first time! More

by Msrwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
September 15, 2023

Good services and good experience and sales person very friendly thanks you so much again thanks . More

by SIMMIPAL
Recommend Dealer
Yes
Employees Worked With
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savon
...
40
...