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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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October 09, 2023

Service was relatively quick for a multi point inspection plus a fluid change. The walk around video is also very helpful More

by ridermax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

I appreciate the excellent and helpful service offered by David Duffin throughout the buying process. More

by jpwest.umich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duffin
October 06, 2023

I come here for service because I trust Paul to give me honest and accurate information and recommendations that are in my best interest. More

by CPVANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

was very pleased with the service on my Mazda and the pleasant, articulate person with whom I dealt (Sullivan) More

by DL5353
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Good service. Was done everything that needed my car. Service advisor answered all my questions that I have about my car. Thank you. More

by viktorias1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

They found some issues I’d been having and were able to resolve while I was there. Quick, efficient and good customer service. More

by Lindsay Euller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

This dealership is very easy to work with. They address any issue you have promptly More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

My car visit was for MA inspection that was last minute. I found the staff accommodating, polite, and informative. More

by NO-REPLY-2TXSIXTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

The people working in the service department have always been very good dating back to when it was a Saturn dealership. More

by Mazda3_2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

I am very happy with the efficiency, speed and quality of communication from the service team at 495 Mazda. More

by redgrrrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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