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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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November 18, 2023

First time buying a car and the people at 495 Mazda were absolutely incredible. Savan helped me from the beginning, all the way to when I picked up the car. He was patience, answered all my questions and ma More

by ALYSSADELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savan, Moe
November 13, 2023

Appreciate how easy it was to make an appointment and drop off car for servicing More

by amukherjee0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

Very quick, attentive and thorough. Waiting area was comfortable for working while I was waiting. More

by REREI325
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Got appointment for next day, Quick service! Neat and tidy waiting area with free internet and coffee. Perfect to catch up on emails while waiting for maintenance service. More

by dean.abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Nice and easy. Their availability was perfect and I loved the car wash at the end of my experience More

by kay.mendoza96
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Inspection of my car was thorough. Problems found were explaind and shown in a video. I was given a choice of fixing it not (I chose to fix all), and repairs were completed in less t More

by STEVE DERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Did a great job getting my new car ready! Shiny and clean. Done on time! More

by hslieff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moriarty
November 08, 2023

They completed the work well and faster than expected. Thank you for taking care of our vehicle. More

by Cmstanleymom1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I like the service in general, but I paid for the Zurich service and my car doesn’t look now, More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

I would highly recommend your dealership because I find that Service is always prompt thorough and courteous. More

by GACOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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