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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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November 29, 2023

I brought my car in for its 15k mile service and happily dealt with Paul again. The wait and updates were timely and receiving the top notch detailed video of my service far exceeded my expectations! My CX- More

by krod500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

My experience with 495 Mazda was pleasant and efficient. I will return for my next scheduled maintenance. More

by PETE.HALBEISEN
Recommend Dealer
Yes
Employees Worked With
Paul and Jake
November 29, 2023

Thank you for your Services and Attention too Customer. HAPPY HOLIDAY'S AND HAPPY NEW YEAR 2024.🍾🎅🎄⛄🎇🎆 More

by silvialsuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

I dropped my car off for an oil change on Friday night to be done on Saturday. When I dropped it off I told the associate my remote start wasn't working. He tried it and confirmed there was something wrong. More

by DWILLI3584
Recommend Dealer
Yes
November 21, 2023

Excellent assistance and a good experience. Kristen was very knowledgeable & very easy to deal with. More

by randcdrake
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy, she did a great job. Personable & very knowledgeable. A compliment to your dealership.
November 20, 2023

Very good with clients, Service was great I recommend you to anyone looking for a new car. More

by RICA.EMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Great customer service. They really listen and make sure repair work is done right. I was in for new tires and one of the tires was defective. They replaced it and made it r More

by SAGE148
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Staff was friendly and explained work that was completed on vehicle It was a good experience More

by jonathan.a.peters3
Recommend Dealer
Yes
November 19, 2023

Always dependable, kind, fair and informative. This is the first dealership I have regularly returned to for service. More

by carleyaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

In the process of moving to New England from DC. I've been to four different Mazda dealerships for service, and this is far and away the best experience I've had. More

by thomas.parrillo
Recommend Dealer
Yes
Employees Worked With
Paul
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