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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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December 07, 2023

The prices are not low, but also not much higher than other shops. I like the detailed inspection they perform. More

by MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Descriptive and excellent service in a timely manner. I will definitely get my services there for now on. More

by LISAK316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

It was fine Spent a little longer in the waiting area than i expected but i did not mind More

by drakaragm
Recommend Dealer
Yes
December 05, 2023

Fast. Friendly and honest. They did a great job of fixing my tire and checking my car. More

by DMAC
Recommend Dealer
Yes
December 05, 2023

An excellent first service experience on our new Mazda. Easy in and out, and everyone was professional and courteous. I will be back. More

by jmputnam01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

I had a couple of things done on Miata but had to return for some additional work. I never heard from Jonathan after two months. I had to call to find out the part was never ordered. I also had to call two More

by SB00
Recommend Dealer
Yes
Employees Worked With
Jonathan
December 01, 2023

I got a CX50 last week at Mazda 495 and I had a really good experience. Savan was very helpful and pleasant. He was detailed when explaining all the features of the car. More

by danielavelasco186
Recommend Dealer
Yes
Employees Worked With
Savan Chuan
December 01, 2023

Great service every time I take my car in. They do a good job of explaining exactly what my car needs. They are very professional and reasonably priced. More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Original problem not corrected, but other necessary work excellent. The manager came and pick up car and original problem corrected and car delivered in time for my appointment. More

by JMURP50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Nice reception! The waiting area is comfortable. Service was done in timely manner. Excellent job! More

by JUNIZHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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