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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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December 21, 2023

Informative great to work with very accommodating by far the easiest and best place I've ever got a car More

by tessiers08
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Duffin
December 19, 2023

Appointment was easy to obtain. The service department team were very efficient and provided great service. More

by SMMAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

It was pretty good, I was in and out in about an hour or so. Douglas was helpful and explained the work needed to be done. I appreciated the video review provided by the mechanic. Only thing I wish was diff More

by chudson1398
Recommend Dealer
Yes
Employees Worked With
Douglas
December 18, 2023

Very good and professional The service was great although there were two days I couldn't get an update on my car because two people were out More

by Pamela_ochaeta
Recommend Dealer
Yes
Employees Worked With
John
December 17, 2023

They made the process extremely easy and pleasant! I am absolutely thrilled with the support they provided. More

by jasonpinto62
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savan Chuon
December 16, 2023

495 Mazda is amazing. I would recommend anyone to get a car there! It was quick and simple. More

by KTALAMBEKOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Consoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Doug has been great to work with and has been very communicative with me during my repair service. My only issue is after my car was left for 24 hours to allow time for requested repairs to be complet More

by ST
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug, Harrington
December 14, 2023

It was very welcoming and efficient. The atmosphere was nice and staff was helpful and friendly. More

by lindsay.allen101
Recommend Dealer
Yes
Employees Worked With
Paul
December 14, 2023

Service manager was very polite. Service requested was completed to my satisfaction. There was no delay in service. More

by rwynn67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Not to get personal but This is the light at the end of a dark week for me. "Thrice" is perfect. Thank you, Kristen, so much for a great experience. I'm so happy I didn't shop commonwealth motors last! 🤣🤣� More

by LALA
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The pupper needs to have his picture here as well. Such a cute dog!
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