Back

495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

Sort by
January 03, 2024

Service appointment was made quickly, and they researched all aspects of the problem. Car is running fine now. More

by PHIL.LAFOLLETTE
Recommend Dealer
Yes
Employees Worked With
I think it was Paul.
January 03, 2024

I started to get messages in my car about the radar not working under 20miles/hr. And the navigation system either. Paul explained to me that it must be because of the constant rain that weather had those More

by Leo
Recommend Dealer
Yes
Employees Worked With
Paul
December 31, 2023

It was easy to make an appointment online and car was completed at time expected More

by lasic13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Friendly, quick communication, and thorough service. I am all set with this survey thank you. More

by Cmstanleymom1
Recommend Dealer
Yes
Employees Worked With
Paul
December 30, 2023

I am satisfied with the service. Dealing with sales department is average. Dealership waiting area and amnesties are excellent. More

by FORSAMUSE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Great It was great. I waited there. I love the inspection video. I always go there More

by badrul
Recommend Dealer
Yes
Employees Worked With
Paul
December 30, 2023

Paul as always was fantastic, always greets you with a smile! Alignment was quick and they show you before and after measurements. The cashier is a doll! More

by Contempo96
Recommend Dealer
Yes
Employees Worked With
Paul
December 26, 2023

They have been helpful in trying to diagnose and fix a few issues with my car. One appears fixed, hoping other is. They are very accommodating. More

by Soccercary
Recommend Dealer
Yes
Employees Worked With
Jonathan
December 23, 2023

Purposely deceptive estimate. I will not return. Written quote for $300 each front and rear brakes. When work done I was told estimate DID NOT include parts?!?!?! Dishonest at bes More

by Clasbyatc
Recommend Dealer
No
Employees Worked With
Jonathan
December 23, 2023

I was pleased with the waiting area and the cleanliness of the bathrooms. I had to wait a long time due to the large number of repsirs and wish they had a plant based milk for the coffee, and perhaps some More

by CD
Recommend Dealer
Yes
...
30
...