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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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February 20, 2025

Greatest experience I’ve ever had buying a car. The team at 495 Mazda are great Savan, David & Kristen were terrific to work with. More

by Stevieboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savan Chuon
February 18, 2025

Great service team. Friendly , prompt , efficient and knowledgeable. Clean, well organized, no waiting time, efficient feedback after service More

by mgude1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Kristen Murphy is an outstanding salesperson. My car-buying experience with her was easy and stress-free. More

by mblanchette4
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Team was very helpful and gracious. Roberto and Emily were great to work with thanks! More

by rickyyang987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Thank you, what you done but Was recommendation to take another appointment to finish job. More

by vchipash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha…..
February 13, 2025

Always the best service from 495 Mazda! Very professional and friendly, do the video report and all. More

by Sergey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha
February 13, 2025

Always attentive, courteous and has work done when promised! We love going to Mazda! They are absolutely wonderful to their customers ❤️ More

by DOLPHIN671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Service advisor Roberto was terrific. Answered my questions patiently and provided clear and thorough explanations. More

by supreme-85.drip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rivera
February 10, 2025

I made a routine service appointment online, but when I got to Mazda, there was no record of it. They took me anyway. It took longer than usual, but I was glad I didn’t have to return another day. They was More

by No1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
February 09, 2025

Went in for oil change, tire rotation. Smooth process from dropping it at service to finish of service. More

by rjalmaoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.