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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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February 11, 2024

Just wish cars weren't so expensive The people there are good just wish car work was cheeper. More

by Mycharlotte8
Recommend Dealer
Yes
February 10, 2024

Everything went well. Car was repaired in the quoted time. Jonathan was pleasant and knowledgeable. I will return for future service. More

by LINDAKIRWIN
Recommend Dealer
Yes
February 10, 2024

Excellent service. Kind and efficient, thorough, great communicationand always ready for my appointment. This is the only dealership in my years of owning cars that I'v More

by CARLEYAA
Recommend Dealer
Yes
Employees Worked With
Jonathan
February 08, 2024

Very clean and neat dealership with a good selection of Mazda SUVs. Very nice lobby with free coffee and soda. Quick turn-around on my service call. Helpful staff. Will come back. More

by Shad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

The atmosphere is very pleasant. To me that means the management is cool. The staff, especially Jonathan, the Service Manager, is friendly, efficient, and thorough. The salemen are h More

by mlahaj675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in sales.
February 05, 2024

it was very professional. They went through the details and also sent a video of the car which was helpful! More

by dshravan0
Recommend Dealer
Yes
February 05, 2024

Very courteous, showed me exactly what my issues were and made recommendations. Pleasant, painless, ok More

by P
Recommend Dealer
Yes
February 05, 2024

Good service and fast. I totally recommend 495 mazda to anyone that has a mazda. Very goos service and good explanation of any findings. More

by ing.torres08
Recommend Dealer
Yes
Employees Worked With
Paul
February 05, 2024

Extremely professional. Excellent service and Paul made sure my needs were met in a timely matter and kudos to the impeccable customer service as well. More

by karthik.9.moorthy
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 05, 2024 -

karthik.9.moorthy responded

Great service and detailed video with recommendations of what parts need replacement and when by the service team.

February 05, 2024

Fine No It was fine no issues that is it I think that is it More

by Bruschifan
Recommend Dealer
Yes
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