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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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March 04, 2024

Always excellent. Courteous and professional The waiting room is very welcoming. There are beverages if we choose to have some, and the service is always excellent. More

by ROSAAMARA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 04, 2024

Excellent experience as always. Communication via texting is very helpful. I will continue to have my CX-5 serviced at 495 Mazda. More

by RJ77F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

This was THE BEST sales experience! Alex, Sean and Chris made the process so easy, no hassle and all around great! I am a former Honda owner and was skeptical about changing brands. More

by KAYPEC
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
March 01, 2024

I would give 5 stars but the communication was not great, and I feel that is very important. My car was in for a pretty big job and was given a loaner which was very helpful. I had to call and get updates o More

by SMARTINEZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

The service went smoothly. The service advisor gave good advice and didn’t try to scam me. More

by Karamveer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Great Love the service at 495 Mazda Will return My wife loves the dog at dealership More

by Scott
Recommend Dealer
Yes
Employees Worked With
Paul
February 26, 2024

Listen well to the complaints an able to diagnose well. Provided solution immediately. That really helped me More

by PALANISAMYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Very good dealer. Great people to work with. Very accommodating. Top notch workmanship. Nice and clean facility. More

by Toyota Tundra 2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Consoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

Friendly, quick checking service. Repair was done earlier than estimated. Received a video of service performed. Paul was very friendly and informative. Overall a very positive experi More

by charlhogan
Recommend Dealer
Yes
Employees Worked With
Paul
February 24, 2024

Quick to accommodate us changing appointments time and helpful with advice for next appointments Everything is good More

by l.ion
Recommend Dealer
Yes
Employees Worked With
Paul
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