1,605 Reviews of 495 Mazda - Service Center
Always excellent. Courteous and professional The waiting room is very welcoming. There are beverages if we choose to have some, and the service is always excellent. Courteous and professional The waiting room is very welcoming. There are beverages if we choose to have some, and the service is always excellent. More
Excellent experience as always. Communication via texting is very helpful. I will continue to have my CX-5 serviced at 495 Mazda. Communication via texting is very helpful. I will continue to have my CX-5 serviced at 495 Mazda. More
This was THE BEST sales experience! Alex, Sean and Chris made the process so easy, no hassle and all around great! I am a former Honda owner and was skeptical about changing brands. Alex, Sean and Chris made the process so easy, no hassle and all around great! I am a former Honda owner and was skeptical about changing brands. Alex and Sean were patient with answering and addressing all of my questions and concerns. Would not hesitate to recommend this team at 495 Mazda!! More
I would give 5 stars but the communication was not great, and I feel that is very important. My car was in for a pretty big job and was given a loaner which was very helpful. I had to call and get updates o and I feel that is very important. My car was in for a pretty big job and was given a loaner which was very helpful. I had to call and get updates on how things were going and what to expect, nobody called me. The last time I called they stated it should be done the following day. I asked, "will I get a call regardless so I know if I should be coming down (it was a Friday)" and he stated absolutely. I waited all day and nothing. I called at 4:30pm looking for an update and was told it wasn't ready yet. More
The service went smoothly. The service advisor gave good advice and didn’t try to scam me. The service advisor gave good advice and didn’t try to scam me. More
Listen well to the complaints an able to diagnose well. Provided solution immediately. That really helped me Provided solution immediately. That really helped me More
Very good dealer. Great people to work with. Very accommodating. Top notch workmanship. Nice and clean facility. Great people to work with. Very accommodating. Top notch workmanship. Nice and clean facility. More
Friendly, quick checking service. Repair was done earlier than estimated. Received a video of service performed. Paul was very friendly and informative. Overall a very positive experi Repair was done earlier than estimated. Received a video of service performed. Paul was very friendly and informative. Overall a very positive experience! More