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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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March 12, 2024

Great! Above and beyond They gave me a complimentary loaner while my car was being serviced. Made it a very smooth and easy process More

by Skodonnell9
Recommend Dealer
Yes
Employees Worked With
Jason
March 12, 2024

It has been a good experience so far. I'd like to learn about car maintenance. More

by kkrishna.2688
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Blank
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Paul is always friendly, helpful and knowledgeable. His customer service goes above and beyond. Courteous More

by STACIEJEAN05
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul
March 10, 2024

Thanks for always taking excellent care of us, both sales and service, and our CX5 and Miata!! More

by AJBLACKBURN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Blank
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Great, professional knowledgeable, helpful. Answered all my questions and gave recommendations. Highly recommended Clean show room too. More

by misterxy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 09, 2024

Emily and Jonathan from Service were outstanding and helped me out and got me in and out like I was planning. More

by Walter K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
March 08, 2024

Very friendly and professionally and knowledgeable Very friendly and professionally and knowledgeable. Answered all my questions and gave recommendations. More

by misterxy
Recommend Dealer
Yes
March 08, 2024

Waiting area felt crazy, kids and dog running around, people on work meetings, one guy was singing, another was reading out loud. But service was very good. Just giving feedback ?? More

by IDEMARY
Recommend Dealer
Yes
Employees Worked With
Idk young women in service area
March 07, 2024

Excellent service. Professional and accurate- was told it would be ready in 1 1/2 hours and it was. They noticed a bulge in my tire that I didn’t notice. I got a ne More

by KURTZ_JANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Always feel well taken care of and valued. Staff goes above and beyond to make it an easy experience. More

by Ro2291
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
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