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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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March 22, 2024

The service department is the best They're nice, understanding, helpful and knowledgeable. Wouldn't take my car anywhere else. More

by MDPOMERANTZ
Recommend Dealer
Yes
Employees Worked With
Kristen
March 20, 2024

The service was really quick and to the point. They also gave me a video of the service as well with their rundown. It was very professional. More

by GERALD.GRULLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Great as always Polite, informative and service was fast and professional Great great great service More

by Michelle
Recommend Dealer
Yes
March 17, 2024

Too expensive, and the job doesn't look and feel like it was done well More

by ekra nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Jonathan was great at explaining the services needed and recommended. He answered all of my questions. My car has been running smoothly. Paul was also helpful when speaking with him. More

by EDWARDAABBOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Our salesman Dave Duffin was great helpful curious and we would look for him on future purchases More

by JKRUSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Duffin
March 15, 2024

Everything went extremely well - we were very happy with our experience. Our salesman was excellent - Joe Moriarty. More

by JJMAAKSILK87
Recommend Dealer
Yes
Employees Worked With
Joe Moriarty
March 14, 2024

5 hours to replace a thermostat that was under warranty. Should have been an hour More

by KLIEBICH4
Recommend Dealer
No
March 14, 2024

Great, it feels like family. Like I'm in my own garage. My car drives Great because those guys at 495 Mazda have my back. More

by freddyamin
Recommend Dealer
Yes
Employees Worked With
Paul
March 13, 2024

It was quick and easy They had all my appointment details which made it easy. Also the wait area was nice.. More

by pankajsharma1283
Recommend Dealer
Yes
Employees Worked With
Emily
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