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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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March 03, 2025

Excellent service, staff are polite. The service center has an excellent turn around time. Service center is very patient with warranty issues with vehicles that weren't bought from them More

by 2004xl1200r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto, Savan.
March 02, 2025

David Aponte, my primary contact, was polite, patient and followed up as needed without prompting. An overall pleasant experience. Give the man a raise! Yours, Klaus Lasch By the way how come he is not l More

by K.LASCH2559
Recommend Dealer
Yes
Employees Worked With
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

D I d E v e r t h I n g I a s k e d fo r More

by snjy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Great customer service! Was very friendly and helpful, will be coming back for services again More

by Ritamello089
Recommend Dealer
Yes
Employees Worked With
Roberto
February 26, 2025

Emily is friendly and welcoming as always and took care of the issue my car had. More

by rgildiaz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

I've always had great experiences with their service department - as well as sales. They are always very helpful and professional. My last visit was great, and they quickly resolved a nagging issue wi More

by Scott
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
February 23, 2025

Very good service! David Duffin was terrific, best experience buying a car! Everything went smoothly. Very impressed with the dealership, highly recommend to everybody More

by LANAVAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Daffin-customer adviser. Chris Soun-Finance manager
February 22, 2025

This was a fantastic dealership experience. They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch More

by paulgsr97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha
February 22, 2025

I bought my car here in 2019. I like going there to get my oil changes as it’s very comfortable to hang out and have hot chocolate and watch tv. I recently had my car not start an More

by Jeannealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Riveira
February 22, 2025

Good service people all the way round. Wish they gave the car a rinse. Maybe they don't do that in winter. All in all, satisfied. More

by mukuskahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.