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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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April 22, 2024

The service team at Lowell Mazda were all extremely helpful and knowledgeable. They were very accommodating in giving me updates on my vehicle while I was there for the duration of my appointment. Emil More

by Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Tierney
April 22, 2024

Amazing service department, keep it up! Emily was very reassurring and addressed all concerns. I will be back for all my service here. More

by gpgeorgalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
April 21, 2024

All went well. Car fixed under warranty. Nice waiting room, love being greeted by Whitney the dog More

by ttomai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Positive experience from start to delivery. No pressure and feel like I actually got a pretty decent deal on a nice vehicle. More

by BUCKMARK.KR
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Paul explained the problem and fixed it in a timely manner. Excellent and honest service. More

by LVK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Phenomenal service and great staff, always enjoy coming to 495 Mazda to get work done on my vehicle. They take the time to go over exactly what might be wrong with your vehicle and never push anything onto More

by Cefalo.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily 5 stars
April 13, 2024

Excellent service, beautiful building, great coffee while waiting, very nice decent people. Definitely one of the best dealerships More

by IBMASS28
Recommend Dealer
Yes
Employees Worked With
Service
April 13, 2024

It was good servicing. Love it The services they gave me was so much loving and caring More

by BAHINGZIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Terrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

great place paul, jonathan, emily and the staff are super friendly and awesome the waiting room is awesome they have drinks and they send a video about your car they did a really great job with my car again More

by ThomasDasilva316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Tierney
April 09, 2024

As I arrived the facility, they were already waiting for me although it was 10 mins before my appointment. They took my car for 5k maintenance. In 30 mins I got it back with all the documentation explaining More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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