495 Mazda - Service Center

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Customer Service was Incredible. The knowledge and attention to detail was perfect. Service was complete quicker than expected. Very detailed oriented and it was returned to me cleaner than I dropped attention to detail was perfect. Service was complete quicker than expected. Very detailed oriented and it was returned to me cleaner than I dropped it off. More

The guys in the service center are great.Always take The guys in the service center are great. Always take good care and top notch. Work. They always have the right parts and are very knowledgeable. The guys in the service center are great. Always take good care and top notch. Work. They always have the right parts and are very knowledgeable. More

Paul is a stand up gentleman. He is responsive, and tend to our questions as though it’s the first time he heard the questions to our questions as though it’s the first time he heard the questions More

We're very pleased with the level of customer service at this dealership. We enjoy coming here because of the professional, honest and timely environment. this dealership. We enjoy coming here because of the professional, honest and timely environment. More

Service tech was very friendly, fast and efficient! I was expecting to be there for a while but I was in and out in about 20-25 minutes. expecting to be there for a while but I was in and out in about 20-25 minutes. More

Service was performed promptly and efficiently. The service staff kept me apprised of my car’s status throughout the appointment. I especially liked that they now send a video showing the multi point service staff kept me apprised of my car’s status throughout the appointment. I especially liked that they now send a video showing the multi point inspection. More

Brought my 2018 CX-5 in for routine oil change and was extremely happy and impressed with the entire experience. Was given prompt, courteous service by my service manager from the moment I drove in to th extremely happy and impressed with the entire experience. Was given prompt, courteous service by my service manager from the moment I drove in to the service reception bay, to when he came out to review a couple issues they had discovered (no pressure to do them either which was appreciated), and when he escorted me to the cashier to pay my bill and leave. And the brand new showroom and waiting area is breathtaking and comfortable. Even the owner's dog Whitney, who seems to have the run of the place, was friendly and attentive as he stopped by several times to make sure I was good! Lastly, when I went to my car to leave I noticed it had just been washed: a nice little bonus, especially mid-winter. Although I moved to Boston after buying the car, I will continue to plan my routine service visits around other trips up north so I can continue to patronize 495 Mazda in the future. More

Went to 495 Mazda for service on my recently purchased car from another dealership. They were very helpful and thorough. Extremely pleasant to work with and I definitely recommend them. car from another dealership. They were very helpful and thorough. Extremely pleasant to work with and I definitely recommend them. More

Paul was friendly, efficient and very quick. The price was reasonable. The service report was comprehensive. It was a very good experience and I will be back. was reasonable. The service report was comprehensive. It was a very good experience and I will be back. More