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495 Mazda - Service Center

Lowell, MA

4.7
1,698 Reviews

1,698 Reviews of 495 Mazda - Service Center

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February 03, 2021

I love coming to 495 Mazda. Very friendly staff. The quality of service is always high in my experience. And I really enjoy driving my car afterwards. More

by Sergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
February 02, 2021

Customer service was great, the waiting area is very comfortable, and the manager’s Frenchie is extremely cute and friendly. They were very accommodating when I asked for a last minute lift gate fix as More

by dhernandez180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
February 01, 2021

They were able to diagnose the issue but it took nearly two hours to do so. The quote for repairs appeared to be a reasonable amount. More

by Chriscoviello
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
February 01, 2021

I called to see if I could get a service appointment on short notice. The service department was very accommodating. I was in and out in no time at all. More

by PETEBOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
January 31, 2021

As always quick and easy service. The agent was very friendly and went out of his way to speed up the wait by doing the oil change so I didn't have to wait. More

by JOYCE.GRENHAM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
January 30, 2021

As always the service and support from the 495 Mazda team was excellent - from explaining what was going on, the extra time and effort and the new video of service. Awesome! More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Consoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
January 29, 2021

Very efficient. Took my car in right at the scheduled time. Clean waiting space (wish there was sound on the TV). Knowledgeable technicians, explained the problem fully. More

by JDBRENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel
January 28, 2021

The service department at 495 Mazda is always very professional from the time you drive up and get greeted to the way they explain any services needed. Caesar and the crew are the best More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel
January 28, 2021

The service department at 495 Mazda provided a quick service, they were super flexible, and overall very professional, can not ask for morel!!! Thanks Jon More

by GUIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
January 27, 2021

Staff easy to deal with, many thanks to Jonathan for explanation of additional service needed. Car has red marks from sponge/wash, hard to remove More

by BURGESS.LANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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