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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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May 14, 2024

Was notified that I should get my yearly maintenance. Made an appointment without hassle and realized that I also needed my yearly state inspection, and was able get that done as well. Didn't take too More

by j.jr.alvarez
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Always go above and beyond to accommodate me, find and fix the problem and are willing to provide a loaner when I cannot stay and wait. Highly recommend. More

by mikerevco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Honest and excellent service. Very customer friendly. They make it easy to do business with. More

by Maineman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Came in for tire install. Staff were very friendly. Unfortunately, there were a few light scratches, but nothing too bad. More

by Sc
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Very unhappy that my service took 2 hours - 1 hour too long . 3 people came and went after I arrived with same service done At approx 1 hour 30 minutes the svc agent came out and apologized for my wait More

by COLLEENBURTMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Disservice was impeccable, as always, Paul and Jonathan treat you like your family price is a good service is better, also spoke with the owner, Sean what a standup guy. He’s lucky to have employees like t More

by MJ santorsola@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
April 30, 2024

No pressure from anyone. Everything went very smoothly and quickly. David took time to make sure I had everything set up right. More

by LIGHTROCK77
Recommend Dealer
Yes
Employees Worked With
David Duffin
April 29, 2024

They were considerate and kept me posted on status. The waiting area is clean and coffee/tea are available. More

by MERIMINIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
April 23, 2024

Very efficient service that addressed all needs. A pleasure to work with the 495 Mazda team. More

by PJGMAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
April 23, 2024

Great Job! I took for oil change and the service done very quick and they also replaced the cabin filter. More

by Mehmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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