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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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August 23, 2020

Stopped in at 495 Jeep to get my state inspection sticker updated, and they had me in and out of there nice and fast. As always, 495 staff were friendly, the waiting area was clean, and the chairs nice and More

by brett35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2020

On a Saturday afternoon it was very quick to get an inspection sticker. The service staff and check out staff was very friendly and accommodating. More

by bmcmahonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2020

The sales person was nice and thoughtful. The service was excellent. I enjoy the vehicle and the co works love the car. I would recommend it to all buyers and future customers. More

by SORN.SORM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Consoles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Goodrum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marangoni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Pellegrino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Scatamacchia, Joseph Silvia, Benjamin Guarini, Aaron Kitchen
August 21, 2020

I was scheduled to come back to have service completed that was under warranty. My car went into the shop and then I was told 45 minutes later that the part was not ordered and I would have to wait until More

by jcahern
Customer Service
Recommend Dealer
No
Employees Worked With
not sure of the technicians name
August 21, 2020

Great experience ! Arrived for my scheduled service appointment at 8AM . My advisor was very courteous , knowledgeable , and efficient. I was on my way to breakfast at 8:15. The end result is that m More

by billmike15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Glover
August 20, 2020

The best Dodge service department I have ever been too. Staff was super friendly and helpful. They seemed to really care and I will definitely be bringing my vehicle back for any service needs. More

by jcarter854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
August 20, 2020

Yesterday I had my oil change and tires rotate. It was in less than an hour. I always have a great experience with 495 Mazda. Everyone I’ve met that works for 495 has bee awesome. More

by ACSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Guarini, Cesare Singarella
August 20, 2020

On Thursday, August 13th my engine light went on. I called the dealership and spoke with Pat. She said I could come by and have them check to see what code needed to be fixed. She got me an appointment More

by stephen.craft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel on 8/13 and Marc Von Kriegenbe on 8/19.
August 19, 2020

Overall, the service went well.Scheduling the service Overall, the service went well. Scheduling the service was not as easy as it should have been. A loaner car was not available, which is very hel More

by jim_logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Service was fine. Took more time than my last visit but that could be due to Covid precautions. I’m hoping when my lease is up in 5 months I can roll into another Jeep Compass lease. More

by joanno0
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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