495 Mazda - Service Center

This was my second time in a month coming in for repairs on an 8-year-old car that I bought earlier this year, the first time for a recall and this time for a technical service bulletin. They got to work on on an 8-year-old car that I bought earlier this year, the first time for a recall and this time for a technical service bulletin. They got to work on my vehicle immediately and I was out of there in less than half an hour each time - I could not be happier with the service they provided. Also, one of the employees had a cute dog. 10/10 More

I was in and out in no time at all. Excellent customer service. The mascot (dog) was very friendly and playful . Would recommend dealership to friends service. The mascot (dog) was very friendly and playful . Would recommend dealership to friends More

I noticed my engine light come on as I was driving on 495 and I called Paul. Paul got me right in on my way home, offered my a loaner until my car could be ready. Got a call a few hours later that my car w and I called Paul. Paul got me right in on my way home, offered my a loaner until my car could be ready. Got a call a few hours later that my car was ready. The whole experience was seamless and that is what I want from my service center. This is the 3rd time I have worked with Paul and I have to tell you that he is a great asset to your team! I will continue coming to your dealership, because of this. More

Tire change and code review went smoothly, but did not find anything and code popped up again the very next day after replacing key fob batteries. The battery and new key fob batteries seem to have nothin find anything and code popped up again the very next day after replacing key fob batteries. The battery and new key fob batteries seem to have nothing to do with the code. More

After leaving the service station, low tire pressure icon came up within 10 minutes. Tires were rotated and serviced. The icon is still on, 2 weeks after the visit. I called and was asked to come back any ti came up within 10 minutes. Tires were rotated and serviced. The icon is still on, 2 weeks after the visit. I called and was asked to come back any time to solve the issue but I haven't found the time yet. More

The service crew and staff were very accommodating and the work done was completed in a satisfactory timeframe. It was an excellent experience had overall. the work done was completed in a satisfactory timeframe. It was an excellent experience had overall. More

Greater dealership experience. I have visited the 495 Mazda twice and received exceptional customer service. Though both visit was for a regular oil change but the clean environment and professionalism o Mazda twice and received exceptional customer service. Though both visit was for a regular oil change but the clean environment and professionalism of the staffs was great. More

495 Mazda took my concerns seriously, listened to me, and didn't stop until they'd figured out the issue with my car. I am completely satisfied with my service & will keep bringing my car to them! didn't stop until they'd figured out the issue with my car. I am completely satisfied with my service & will keep bringing my car to them! More

Great service handling a major warranty item. Provided a loaner car for the time my car was in for service. Clean and maintained waiting area and desk. Great communication and would recommend for any Mazda loaner car for the time my car was in for service. Clean and maintained waiting area and desk. Great communication and would recommend for any Mazda service. More

Great dealership. Service and is always done on time and well. I will continue to have my car serviced here. Clean and well maintained service area and dealership. well. I will continue to have my car serviced here. Clean and well maintained service area and dealership. More