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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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February 09, 2021

Very fast, professional, and friendly. They did a great job and went above and beyond. They were also safe and followed all safety guidelines. Great job! More

by jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 09, 2021

The service was excellent. The service personnel were friendly and helpful. I appreciated very much the opportunity to have a loaner vehicle rather than waiting what would have been over 5 hours. More

by DEANCLEGHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

This place is pretty upfront with everything and usually gets the work done faster than their estimate. The people are pleasant, good coffee and no pressure. The only bad part is that this survey requires 2 More

by KCVS01
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

The staff was very nice and friendly. I am very happy with the service I received from Paul. The car service was very good. A little thing was they forgot to reset my tire pressure warning light after fi More

by Yuhao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Fabulous service all around! We received a prompt call and prompt arrangements for repair. Repair went without a hitch and follow up calls were made to me to ensure I was satisfied with service. I am ve More

by AMYBETHBARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
a woman I can't remember her name
February 04, 2021

great customer service. I did not feel like I was being pressured. I liked the video of my car the technician sent me. Very easy to work with. More

by MATT.UGLIETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
February 04, 2021

Efficient, friendly service. Paul was ready for me when I arrived and got my car in quickly. Let me know about how long it would take and was right in time. Love the pup in the showroom! More

by MCLANCY07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Efficient and personable . Whitney was a bonus ! 🐶Had Efficient and personable . Whitney was a bonus ! 🐶 Had fun playing with the pup while waiting the best Looking forward to visiting again Thank More

by COLLEENBURTMAN
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

I love coming to 495 Mazda. Very friendly staff. The quality of service is always high in my experience. And I really enjoy driving my car afterwards. More

by Sergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

Customer service was great, the waiting area is very comfortable, and the manager’s Frenchie is extremely cute and friendly. They were very accommodating when I asked for a last minute lift gate fix as More

by dhernandez180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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