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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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February 26, 2021

Courteous service writers. Fast service appointment. Comfortable waiting area. Service writers kept me informed the whole time I was there. They also followed up with the overall condition of the vehicl More

by Ref73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 26, 2021

Had a scheduled tire change and they handled my car inspection. All was completed within an hour. Very professional and courteous too. Kept me up to date on the status of the work and ETA. More

by dagnabit78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 26, 2021

Always a pleasant experience when I get my car serviced. Easy check in, prompt service, friendly staff. They did everything I asked and kept me informed of the progress. More

by EMH110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 25, 2021

Excellent service as usual. The new waiting area is very accommodating, especially the fancy coffee maker. The shop dog was not in this time, but it's always a bonus when he's there. More

by jamesj.hyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
February 25, 2021

495 Mazda in Lowell is by far the best Mazda dealership in the area. The service and sales crews are always extremely helpful and knowledgeable. If you need your Mazda serviced, bring it here and you will More

by PDEZIEL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 25, 2021

Always a great experience. I scheduled my appointment online and was greeted upon my arrival promptly. Everyone is very professional and courteous. The new waiting area is great. I Highly recommend br More

by dmuise214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

My first experience with your service center was extremely satisfying. My service rep, Cesare was very informative and helpful. And, having my car washed was a huge value add, especially in the wint More

by ROBERT.B.SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 24, 2021

Every time I have had my cars serviced at Mazda it has been excellent. Paul, Cesare,and Jonathan always are courteous and accommodating. Thank you! Dottie Hagerty More

by DOTTIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 21, 2021

The service crew at 495 Mazda was great. It was a smooth and easy transaction. A short notice appointment was made for me and all went well. More

by OLMAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 20, 2021

Paul, Jonathan,Cesare and Kevin along with the rest of the service department are fantastic. Customers are treated with respect and dignity. Their work is honest and first class. The service bay is spot More

by TONY.HANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Goodrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Scatamacchia, Cesare Singarella
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