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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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March 17, 2021

Super nice and helpful! Called promptly with updates on my car and made the best recommendations for service. Jonathan is great and I would recommend him to everyone! More

by meagm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

Paul in service has been the go to guy fir me ever since I started owning Mazda’s back in 2013. Professional, knowledgeable and courteous. He knows his stuff and is helpful and goes above and beyond. A g More

by Mazda Fanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

Purchased our 5 year old Mazda CX-5 from this dealership and have had it serviced here ever since. With the pandemic changing our driving habits, the service department has kept me advised on when to servic More

by RGOC2003
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Very satisfied with service and waiting area. Service representative was excellent and helpful.i would recommend to anyone to service your vehicle here. High scores for everything. More

by awbeau86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Customer service was very good. Explained everything being done as far as additional repairs needed in detail. Cesare was very nice. Will definitely be going back for all my repair needs. More

by Francesca.C2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
March 08, 2021

Had a good experience working with Bob it was awesome he was so helpful anybody that wants to go buy a Mazda I go see bob 495 mazda More

by LESYLISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Scatamacchia, Michael Myett
March 07, 2021

Fast appointment made before trip. Work was done professionally and we loved getting the video going through the safety and condition check under the car. It was very informative and valuable. More

by C.M.CHIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
March 07, 2021

Facility is clean and inviting . Spacious waiting area with refreshments. Staff is friendly, respectful and thorough. Highly recommended if you're looking to purchase a Mazda. More

by GOPATS0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Blank
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

I have been going to this dealership since I bought my Mazda 3 8 years ago, originally Lannan now 495 Mazda. The service team is great, always attentive. More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
March 06, 2021

Great service team at 495 Mazda !The new video update is Great service team at 495 Mazda ! The new video update is awesome. ! From the moment you get in the service team are there to answer any question an More

by Cesar Araujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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