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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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March 30, 2021

Helpful a a a a a a a a a a a a a a a a a a a a a a a a More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
March 27, 2021

Overall dealership is good and new. But they took 4 visits to fix just a small tire leak. I hope they proof check work before giving car back. More

by REHMAN.NAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesare Singarella
Apr 14, 2021 -

495 Mazda responded

I have brought this information to my service manager and will have him look into this. I apologize for this inconvenience, We appreciate your business and will be sure to do better next time. Michael Consoles General Sales Manager 495 MAZDA

March 26, 2021

Great service very friendly, I was happy and satisfied. Great reasonable prices. I would recommend to anybody very good customer services i am happy to chose 495 Mazda More

by YULIANREY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
March 26, 2021

Great first service experience. Friendly, professional, quality work, clean car upon completion, follow up call received later same day. Would easily recommend the service dept. More

by Rpbcb16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Service department was incredibly accommodating and had my vehicle repaired in 2 days which was way faster than I expected to get my car back. They were able to cover the expenses with a warranty which was More

by STEVIECUPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

From the moment I arrived at the dealership I received excellent service. The video of the vehicle inspection was very helpful and the tech explained the service. More

by jkalenderian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Great service! Employees are pleasant and helpful. The waiting area is clean and comfortable. Love that they wash the cars, saved me a trip to the car wash! More

by tikak13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Cesare is a wonderful manager and human being. I’m thankful for his kindness and efficiency in every exchange that we have had. He is a great asset to 495 Mazda. More

by BRECKKATIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
March 23, 2021

Great service and they wash the car afterwards Have gone here for three years since we bought the car. Scheduling is a breeze and with the new showroom they have great coffee. More

by KNUCKII46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Nice, professional people. Service was a little long but they got the job done. Appreciate ether work and professionalism. I will definitely be going back. More

by zachlakmany30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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