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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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April 23, 2021

Customer service is the best friendly and outstanding. They took me right in. ETA is accurate. So far im happy with Mazda services. Thank you More

by emacmillan1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Cesare was great to work with. He kept me informed threw the day. Love the new video review feature. Service is always very easy to work with More

by crewe81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
April 22, 2021

I got great service for a reasonable price. The staff was friendly and did a fine job. I also appreciated their attention to safety protocols. More

by Martyr99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
April 21, 2021

The service was great, fast service, all the attentive employees at the 495 Mazda, I used the service of review of the first 5,000 miles and some repairs More

by Fernanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Great experience! Prior to doing any work on my car, 495 Mazda's technician did a comprehensive walkthrough via video of my car and clearly explained what service (if any) he'd recommend and why. The folk More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
April 16, 2021

Very professional experience!! Jonathan was very pleasant and accommodating which made the overall 495 Mazda Service experience so refreshing. I highly recommend doing business with 495 Mazda!! More

by EDCOYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

I was cordially greeted by Paul and he was already knew my cars issues and brought me into the waiting room. After the mechanic reviewed my problem front brakes, Paul came out to explain in detail the iss More

by FRANLACERTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

Service was great! Got my Mazda right in and right out with fast and friendly service. My oil change and check up went as expected. The mechanic was thorough and returned the car clean. More

by MELE.25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
April 12, 2021

They are always prompt and polite at 495Mazda. The new service space/bay and waiting/show room engenders even more confidence that both staff and customers are valued. I always believe that my car is in g More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Awesome the staff’s are really good and helpful. They do take of things on time and in a professional manner. Domenic Pellegrino from sales and Jhonathan from service has always been helpful. More

by SAMSONSANTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic
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