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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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June 22, 2024

Thank you so much for great service. We moved from other state and nervous about everything here but you was great and appreciated More

by amandahosseini76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
June 18, 2024

I was very pleased with my sales transaction with Joe. He provided great customer service and was very thorough explaining the new options on my car. More

by nmc2930
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Great service provided by the service center, I would definitely recommend this service center to others. More

by s huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Very poor delivery time . They took 4 weeks for simple work. Car was dirty after the visit and no clean up after the work More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Terrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Easy service appt scheduling and process would use again and recommend to friends and family More

by nicky48309
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
June 08, 2024

Emily in service and Mark the foreman have been fantastic. Everyone else I've met here has been helpful and friendly. Great place to have your vehicle serviced. More

by MCirka08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Mark
June 06, 2024

Very friendly. Explained the process. Clean and pleasant waiting room. Car was done. In a timely manner. More

by freehill7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

GOOD COMMUNICATION SERVICE ADVISORS WERE VERY NICE. . MY CAR WAS COMPLETED QUICKLY. I WOULD RECCOMEND THEM More

by JMONGIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Great folks & great service; Also the environment is great where you wait for your car as it is being worked on.... More

by m810oneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

So convenient, excellent service! Will definitely come back again! Nice lounge area! Loved the video! More

by Christine126vieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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