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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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May 28, 2021

People who have a good experience don’t necessarily want to take the time to write 25 words to finish the survey. Experience was excellent up to the survey which is ANNOYING! More

by DRS757575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
May 28, 2021

Paul was excellent. Don’t make me write 25 wordsDon’t Paul was excellent. Don’t make me write 25 words Don’t make me write 25 words Don’t make me write 25 words Don’t make me write 25 words More

by JACK.WALSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Always on time, and my car is always well taken care of here. The staff are friendly and professional. This dealership gets better and better every time I visit, and I’ve been a customer for three years at More

by Susan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
May 27, 2021

Fine attentive and technically knowledgeable service. Nicely appointed waiting rooms to be productive while my Mazda is being serviced. Conveniently located. Would highly recommend this dealer. More

by etihw.llib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Quick professional and comfortable accomodations. Greeting by my dealer that remembers my name as well as a dealership mascot dog. What more do you want? More

by matt59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristin, Cesare Singarella
May 27, 2021

I have been servicing my Mazda vehicles with Paul for many years. I appreciate the honesty and friendly experience. The recently renovated dealership is beautiful More

by TSIONIS.E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Dealership is very clean and accommodating. Everyone is super friendly and helpful as well. In addition, they always have openings when needed and at very flexible times. More

by BRIANNAREPKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Awesome service ! The team was very friendly as well as providing details on what the service covered. Also called me promptly to let me know my car was ready. More

by vick vaishnavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

They are great I thought my appointment was Tuesday it was the next day. They still did my oil change, tire rotation and sticker while I waited. Sent a video to my email to show me brakes Inside engine More

by BOOKWORM17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
May 25, 2021

I'm very pleased. I had rear sensors installed in my new CX-5 and while the install was not without it's glitches - I was kept fully informed by Cesar, the Service Manager. The end result was great! Very More

by SFAWCETT_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
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