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495 Mazda - Service Center

Lowell, MA

4.7
1,607 Reviews

1,607 Reviews of 495 Mazda - Service Center

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June 19, 2021

Jonathan was great. I was very happy with my service. I also enjoyed the video of the tech working on my car. It gave me a heads up on few things. More

by budhall66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Great experience! Customer service is exceptional. I was kept well informed of progress. Provided a loaner car for the duration. Would highly recommend for service needs. More

by SFAWCETT_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
June 18, 2021

Great service thxswas a easy and great process to do business with fair honest and great place to shop for a vehicle would recommend A+++ More

by BDFSTAXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Scatamacchia
June 16, 2021

Unbelievable parts & service team. They are so flawless in their work, dedicated & sincerely kind & efficient. Jason truly understands how things work & what is needed when. Mark is so great at getting thi More

by RCHLMURPHY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murphy, Mark in Service
June 16, 2021

So far I’ve had great service even though they could not fix the problem with my radio. The best part of my last two visits was spending time with Whitney (one of the employees dog). She is marvelous!!! More

by MPENO0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Excellent service department, comfortable waiting area, clean and open. The service staff is timely, courteous, helpful and honest. I have been bringing my car there for service since I bought it there More

by CARLEYAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2021

Excellent service for my son’s car broke down Jonathan was great. The repairs were reasonable and on time. I highly recommend them for any kind of service work More

by NB-99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2021

got the job done on time. thanks. a a a a a a a a a a a a a a a a a a a More

by AMNEDDO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
June 13, 2021

Loved the new video feature! Was interesting to see the view of my car and the explanation on what was done and what needed to be done. More

by LOCOCHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
June 12, 2021

Every summer I take my Miata to 495 Mazda for annual service. On every occasion the people who greeted me were very professional, friendly and the service was speedy. I can recommend this dealer to an More

by RICCHRISTIANO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
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