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495 Mazda - Service Center

Lowell, MA

4.7
1,607 Reviews

1,607 Reviews of 495 Mazda - Service Center

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July 07, 2021

Great service and hospitality. I have been coming to 495 Mazda since I purchased my vehicle there and have always been treated fairly. Their new waiting area is also very nice. More

by KYLE2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2021

Very Professional, pleasant & attentive, it’s a pleasure servicing my car there. More

by lgilligan58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2021

personalized customer care and friendliness are alwasy nice to be greeted by. My kids quite enjoyed the stay at your dealership. clean bathrooms and waiting area are always a plus. More

by SOYOKOUMENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2021

On time. Very professional. Very cordial. Kept me aware of status of car. More

by Apples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
July 03, 2021

Thank you for all your assistance and made my experience a good one. P.S. dog manager Whitney is the best. Other than that no other complaint More

by Xu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Blank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Myett
July 03, 2021

Good staff and transparent with updates and new information for the vehicle More

by RMAUDGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

The customer service in this department is excellent. Wouldn’t trust my vehicle to any other service department! I received quality service for my vehicle! More

by booklady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
June 30, 2021

Great experience from the minute I arrived. The air conditioned entrance area was helpful on a hot day. Paul did a great job throughout the service process. I will definitely be back. Thanks! More

by PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Very clean and prompt service. In and out within an hour. Will use this location again for my service. This field should be made optional. More

by boyzclub2409
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2021

Service was good and transparent. The waiting area was clean with a fun dog to look at. Wifi is fast and reliable. More

by rluk787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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