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495 Mazda - Service Center

Lowell, MA

4.7
1,607 Reviews

1,607 Reviews of 495 Mazda - Service Center

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July 30, 2021

The service was done faster than I expected, which was great. Waiting area is clean and quiet. I will definitely do next service appointment here also. More

by Alex Bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

I have already filled a review for this visit. The worst part of this service is that this review software keeps asking me to resubmit. More

by RGOC2003
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

The service team is made of great people! Easy to schedule appointments, the car is always ready on time, and they provide loaners when needed! No reason to go anywhere else! More

by DAVID.BRYAN.PETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
July 27, 2021

Cesare is fantastic! He was attentive to my issue - I am very pleased with the outcome. This is the 2nd time he’s helped me. Highly recommend! More

by SFAWCETT_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
July 25, 2021

timely, professional, friendly, informative....Jonathan (on the phone) and Paul (in person) and Joe (the mechanic) were all extremely helpful...very pleased with the service provided me More

by PHIL_ZUCCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (mechanic)
July 25, 2021

Service is easy to schedule, fast and trustworthy! Waiting area is clean and comfortable with several work stations and other seating. I never wait long. More

by KARENBENN93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

Excellent customer service! I’m still a fairly new customer to your service apartment and Cesar was outstanding. He was very warm and informative. Also the service department was extremely clean. More

by djeanier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
July 23, 2021

Great customer service! The store is bright and clean. They even sent me a text message with a video of my car being worked on while I waited. More

by snsantee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
July 22, 2021

Love coming here even if it’s for an oil change They are Love coming here even if it’s for an oil change They are very friendly courteous and fast service I love the new video they do while starting the oi More

by Mazdagirl73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
July 21, 2021

Great service, everything was done in a timely manor. The store looks great. Service is clean, techs are great. Great prices and too notch service! More

by TWOMBS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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