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495 Mazda - Service Center

Lowell, MA

4.7
1,607 Reviews

1,607 Reviews of 495 Mazda - Service Center

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August 07, 2021

I have been servicing my 2016.5 Mazda CX five here ever since we bought it. Always satisfied with the service as well as service recommendations. The service staff are never overly pushy trying to upsell a More

by Chuck E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

presented all the necessary maintenance with all values, showing great interest and patience in solving in the best way possible. conveyed security. excellent and cordial service More

by MARCO.PRZYBYCIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

My rating is based off of my experience with Alex! He’s world class and met my needs! I would recommend the dealership to a friend. More

by arthurg919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Myett
August 04, 2021

Bob and Sean were a big help in the process of picking out my first car, great people and very responsive to any questions I had along the way. More

by Nicole Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Scatamacchia, Cesare Singarella
August 03, 2021

Impressed with the appearance of the dealership. Paul, Impressed with the appearance of the dealership. Paul, the service advisor was professional and polite. Thanks to Cesare for promptly taking care More

by bostonpiano
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
August 01, 2021

Excellent service as always from Cesare and the crew! 495 Mazda should be thankful to have Cesare as part of their team! Major kudos! Thanks! More

by TKVIPER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
July 31, 2021

Great service and communication. No pressure to upgrade and they notice things before you do. They are very proactive and there is usually a cute dog if you wait. More

by KAFINERAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Service rep (Paul) took my car in a few minutes early, explained all of the services I requested, and the service was completed on time and ended up costing less than the estimate. Very nice customer wai More

by DSBRISS_DMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

The staff were professional and updates me with the work on my car. Clean waiting area. Like the video feature of technician doing maintenance of the car. More

by SANTORINI1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

Jonathan has always provide the best customer service. Dominic has always me and my friend get the best deal possible on the new cars. They both deserve a raise and promotion. More

by SAMSONSANTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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