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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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June 30, 2024

This was my first time bringing my vehicle or an oil change. The staff were friendly and got the job done quickly. More

by glookbleiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department: Emily.
June 28, 2024

This service experience was very good. No issues and everyone involved was courteous and professional. More

by jamesjkelly0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Staff has always been kind and professional and estimates have been accurate. Car repair is never fun but they do their best to make it sting a little less. More

by DRYMANURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

I have only dealt with the service department and the manager Rob has been nothing but great and has always went above and beyond to help me with any issues. More

by Meltraka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Consistently excellent customer service! Really stands out above others. Helpful, knowledgeable, cheerful. Video detail of condition of car, proposed work, and rationale. They do it right th More

by KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Clean, courteous, quick, all around good experience. gg gg hh off. hh gg jjj ff More

by davijo59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, not sure, blond girl
June 23, 2024

Very easy to book, service was no hassle and the customer service was great. Highly recommend. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Thanks so much for not charging for a tire after it blew out on the highway! More

by dckrikor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Excellent customer service. Communicates thoroughly during the maintenance appointment. I really Enjoyed the Coffee bar! More

by amy.hairston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Alex helped us throughout the process in a way that was pleasant and not pushy. More

by TOLGA ERDOGUS
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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