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495 Mazda - Service Center

Lowell, MA

4.7
1,607 Reviews

1,607 Reviews of 495 Mazda - Service Center

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September 08, 2021

Jason in parts, Caeser, Johnathan and the entire service crew did great work on my damaged passenger mirror. I will never hesitate to use 495 Service for all my service needs. More

by Edzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
September 07, 2021

Employees are Very personal, nice waiting space . Mazda did a maintenance check and wash car looked great love my car and I am happy i chose to be part of the Mazda family More

by Boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Myett, Cesare Singarella
September 05, 2021

Great service! Very friendly. Nice waiting area.My car Great service! Very friendly. Nice waiting area. My car was delivered on time . Will definitely go back there for service and will recommend this dea More

by PDB0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

The service department here continues to impress with their focus on getting the work done (correctly) and getting you back on the road. The service department can make a huge difference. More

by STEVE@RUSCAK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

Very pleased with the service department, Cesare was very responsive, the service department provided us with a video of the service provided. 495 Mazda is a class act. More

by ARRUDAONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
September 02, 2021

Even though I purchased my Mazda elsewhere, I always get great service at 495 Mazda. They are accurate with estimates, no extras and no surprises. More

by jjk580wash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
August 31, 2021

The video is great although I decided to go somewhere else to my muffler fixed for less cost. It doesn’t need to replace the gas tank shield or the whole section of muffler. More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

It was a great facility. It was my first time there. The Service team was friendly, great experience! I will be back for my next service with them. More

by rgagne0803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
August 30, 2021

Excellent experience. Easy to reschedule appointment. Reasonable wait time. Service agent was great. Made second appointment 2 days later scheduled on very short notice to replace blown tire. Many thanks More

by RJ77F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
August 29, 2021

Is the best place to be when it comes to costumer satisfaction,bravo.The workers amazing,keep it up.I love the company and the workers. More

by AWASAIBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
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