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495 Mazda - Service Center

Lowell, MA

4.7
1,607 Reviews

1,607 Reviews of 495 Mazda - Service Center

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October 02, 2021

Mazda had a promotion giving teachers a free oil change and they squeezed me in even though I called last minute. Service was super efficient, comfortable waiting area, and they even washed my car. I would More

by Psheehan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Everything was very good except the service tech left the seat protective plastic and other paper in the car. More

by GKENT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Paul is fantastic! So happy this dealer is nearby. They do a great job taking care of my vehicle and listening to our concerns. More

by Francesca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

2016 auto and I continue to return to the dealership for service as it continues to be a positive experience. More

by CROVIO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
September 30, 2021

Staff were friendly. Unfortunately, the wait time for service to be completed takes longer than expected. More

by JCHHRECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Very helpful, provided a loaner car while service was done, worked out great and cost was reasonable! More

by EMILY.THAYER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

in and out was efficient. Very friendly and helpful. Likes the video of the undercar More

by K-LKUSTKA
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

495 Mazda is a Fine Dealership and with courteous and dedicated personnel. My CX 5 has been excellent except for the radio With which I have had trouble since the beginning of the lease. More

by eanissen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
September 23, 2021

Fast and efficient. Great group of people who are customer focused and serviced oriented. The building is comfortable. Clean and welcoming. More

by PCIACCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
September 22, 2021

Great service with Cesare working on my 2019 M6. Got me in and out fast and did quality work More

by fred.tenaglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts team, Cesare Singarella
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