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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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August 04, 2024

Great experience from making the call to get an appointment! The person on the phone was so friendly and helpful. Same situation when I arrived. The oil change and tire rotation service seemed to t More

by Earruda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

I'm hoping this last visit for an oil change was a one off! But my oil change took an unbelievable 3 hours! Unacceptable, messed up my day. More

by gail.slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Overal service are good with friendly services I've been working with. One feedback I would like to tell is about last loaner car that I got was not clean and smell like someone smoked in there. And ano More

by ANGSOLEY.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
August 01, 2024

We had a great experience at 495 dealership. Everyone was very professional, they helped make the car buying process simple and seamless. The price was very fair, we felt they took great pride More

by LEAH19MCCANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

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by judyribeiro23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

495 Mazda was great. David was very helpful and went out of his way to my car buying experience awesome. More

by CATHY
Recommend Dealer
Yes
Employees Worked With
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

My car looked and smelled incredible after a full detailing. I didn’t realize I needed it so badly until I saw the excellent job this dealer did. So glad they offer this service. More

by dmq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Appreciate Emily for getting my car service quickly and the video inspection was really informative More

by savan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
July 29, 2024

Appreciate Emily for getting my car serviced quickly and efficiently. The Video inspection was very informative More

by savan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Very thorough service that was included with my car purchase. Nice waiting room and friendly staff. More

by Dan.kilham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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