495 Chrysler Jeep Dodge Ram - Service Center
Lowell, MA
205 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center
Great customer service and on time as told will visit again for sure every time again for sure every time More
Very pleased with service advisor Louie and Mike. Appoints seem to be scheduled in a reasonable period of time from initial request, not like some of the other Jeep dealerships. Appoints seem to be scheduled in a reasonable period of time from initial request, not like some of the other Jeep dealerships. More
Shawn the person who I dealt with did a good job of handling me when I was irate about something that should’ve been covered by warranty. He was very calm and remained helpful. Despite my anger I apolo handling me when I was irate about something that should’ve been covered by warranty. He was very calm and remained helpful. Despite my anger I apologized to him after the fact, realizing it was just on the receiving end. And not the root of the problem More
No very happy I call I make appointment I ask for the price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less than $100 to do all snd last week is almost $120 and I asked the manager why nobody answer me that’s why I’m not happy I never go back this Hi, Maicon ! 495 Chrysler Jeep Dodge Ram lowell again Sorry I’m very upset More
The dealership was very clean folks were very pleasant and prompt get my car fixed without a hitch and prompt get my car fixed without a hitch More
Awesome service truck was in for an unrelated issue and they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back More
Dealer was awesome but the lack of available warranty parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no war parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no warranty parts us not acceptable. How do you drive a Jeep that is broken and no solution is offered. More
They really focused on the needs of their customers, and prioritized their commitment to service. prioritized their commitment to service. More