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495 Chrysler Jeep Dodge Ram - Service Center

Lowell, MA

4.7
205 Reviews
Call Service Center (978) 454-1400

205 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center

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June 21, 2023

Service was prompt and professional. Extra work was required and Service was completed in the time frame promised. More

by wesolowskig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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June 16, 2023

Very professional. Great service recommendations. All work performed quickly and cleanly and everyone was very upbeat and friendly More

by Pattersf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Ray
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June 14, 2023

I have purchased vehicles in the past from this dealership so when I bought another Jeep, I returned to the dealership because of their reputation. They still continue to do great customer service. More

by Rolling Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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June 11, 2023

Clean, friendly, exceptional waiting area, service staff was perfect. Service to my Jeep was quick! More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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May 31, 2023

Best service ever, bought my Jeep 2 years ago and Shah and Tony always make it a point to personally check on the progress and quality of the service provided. More

by Dgsalani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
tonygh99 Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Dgsalani responded

PLease post my review

May 14, 2023

This dealership did a great job evaluating the issues we were having and keeping us posted on the progress. More

by e.kee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service employees.
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May 01, 2023

Excellent service and advice. Customer friendly waiting room. Service representatives are always friendly and helpful. More

by Susand6249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Susand6249 responded

Great service representatives. Never pressured when deciding to purchase a car and I have bought several from organization.

May 01, 2023 -

Susand6249 responded

Customer service a plus

April 26, 2023

Friendly and knowledgeable. Honest and comprehensive in their assessment. Easy to talk to and the staff is outstanding. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
tonygh99 Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staff in service were terrific.
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Apr 26, 2023 -

Steve responded

A

April 22, 2023

Mike in the service dept is great. Always has been. Knows my needs and gets it done quickly. Excellent customer service More

by Effie Exarhopulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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April 22, 2023

Great experience. Fixed my AC for those hot summer days. Will always take my car to 495 More

by Ashley.gouveia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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