495 Chrysler Jeep Dodge Ram - Service Center

Never have to wait. Friendly. Efficient there is a clean waiting area and friendly staff. Friendly. Efficient there is a clean waiting area and friendly staff. More

HPFP recall needed to be done and part was months away from most dealership. Another customer wasn’t able to make his appointment so 495 got me in to have work completed. May have a future permanent custo from most dealership. Another customer wasn’t able to make his appointment so 495 got me in to have work completed. May have a future permanent customer. Cashier gal gave my daughter a toy rubber duck which made her day. More

Was able to get appt - was in and out and did what I asked and gave recommendations - asked and gave recommendations - More

Excelente workers excellent service very professional thank you very much for the crevice which may trok thank you very much for the crevice which may trok More

Nice helpful to customers recommending to any one wants to buy a car ou service to buy a car ou service More

Always great service! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! More

Outstanding service department. Fixed brakes and ebrake under warranty bc it was caused by seal leak. Fixed brakes and ebrake under warranty bc it was caused by seal leak. More

Only my second time using them . This time was for an inspection sticker. They completed the inspection and I was on my way. This time was for an inspection sticker. They completed the inspection and I was on my way. More

Courteous, Professional, Honest. From service tech Mike to Service Manager Ray and staff. Thank you! From service tech Mike to Service Manager Ray and staff. Thank you! More

A long time customer of this dealership, I was very disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a reque disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a request to diagnosis the reason for continued pulling upon acceleration, a battery assessment and to determine why the check engine (MIL) light had appeared. The vehicle was dropped on before the appointment time, but I chose not to wait at the dealership. When I had not heard anything, I texted the service coordinator at 2 PM, and received a short reply with the gist being the vehicle was in process. At 4 PM, I received another text asking if I wanted an additional service, with no indication that the vehicle had had most of the servicing complete. It took a follow phone call to clarify that the requested work had been completed, and was not just being looked at that time. Bottom line, everything was done as requested, and I continue to trust 495's work. However, being completely in the dark for 7 hours, without any communication was very annoying. In addition, a warranty repair was done as part of this servicing, again, without any communication. A quick estimate of the time needed for diagnosis and repair sometime in the late morning would have been helpful, since although I was not waiting for the vehicle, did not presume that the service would be taking all day. My previous appointment, earlier in the year at 495 was equally disappointing, with the service coordinator leaving for the day also without any communication at all. More