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1st Nissan of Simi Valley - Service Center

Simi Valley, CA

4.7
69 Reviews

69 Reviews of 1st Nissan of Simi Valley - Service Center

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November 03, 2018

Good Service I have been taking my car to this dealership for service for seven years. I usually go on a walk in basis and it only takes an hour or two to complet More

by jimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April
Nov 05, 2018 -

1st Nissan of Simi Valley responded

You have been doing business with 1st Nissan of Simi Valley for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

September 25, 2018

Great service! Prompt servicing of my car, professional, made me feel welcomed and gave me a ride home. Excellent!! Rafael has always displayed a high level of pro More

by Trojan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martel, Katherine "Kay" Lovato
Sep 27, 2018 -

1st Nissan of Simi Valley responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and professional service. We hope you will give us the opportunity to help you again. Best, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

August 22, 2018

Robert at 1st. Nissan is the Best Robert in service is simply the best! He is professional, diligent, trustworthy and wise. He creates a friendly atmosphere you rarely find at a More

by JF04838
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dinesh De Silva, Robert Martel
Aug 22, 2018 -

1st Nissan of Simi Valley responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

August 15, 2018

great dealership Very good experience, everything that they found wrong with my vehicle was fully explained to me, I was quoted the cost of repairs and the repairs wer More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
Aug 16, 2018 -

1st Nissan of Simi Valley responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com

July 20, 2018

1st Nissan of Simi takes care of you! Robert and Brian are the best! They make sure all concerns are addressed and my pathfinder was taken care of. They provide frequent updates on the s More

by Lcollett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dooley, Robert Martel
Jul 23, 2018 -

1st Nissan of Simi Valley responded

Thank you so much for your review! We really appreciate your business and are so happy that Robert and Brian were able to provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Darrell Coletto, General Manager | dcoletto@firstautogroup.com

June 21, 2018

Service is Excellent Employees and service always exceed expectations! Robert is knowledgeable, professional, polite, and the nicest person. Even if I ever move out of t More

by LuAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martel
Jun 23, 2018 -

1st Nissan of Simi Valley responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Darrell Coletto, General Manager | dcoletto@firstautogroup.com

November 17, 2017

Excellent, professional and friendly service Robert Martel is such a professional at 1st Nissan. He exceeds all expectations, on kind, courtesy treatment, and efficient service of my vehicle. He More

by Dr. Leland S Shapiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martel
Nov 19, 2017 -

1st Nissan of Simi Valley responded

Leland, it’s great to know that Robert provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, Darrell Coletto, General Manager | dcoletto@firstautogroup.com

April 14, 2017

Excellent customer service! Maintenance/repairs are quick and thorough. The service team is courteous and friendly and the guest conference room is great I can work while waitin More

by S Lam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Apr 14, 2017 -

1st Nissan of Simi Valley responded

Thank you for reviewing your service experience! We are pleased to hear that you are satisfied with the service you received from our staff, as well as our facilities. If there is anything more that we can do please come back and see us again. Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com

February 24, 2017

great service great service. Very courteous. They mind their business and do not try to get people to trade-in the cars (new) which was brought to service and veh More

by Divya Kasargod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Bonilla
Feb 27, 2017 -

1st Nissan of Simi Valley responded

Divya, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from our staff. If there is anything more that we can do please come back and see us again. Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com

November 17, 2016

Excellent seevice Robert is an expert and I trust his knowledge and advice. He always does a great job with my 2016 Altima when I bring it in for check-ups. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martel
Nov 21, 2016 -

1st Nissan of Simi Valley responded

Michael, thank you for the awesome feedback! You're right, Robert is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Please come see us for any automotive-related needs. Best, Darrell Coletto, General Manager | dcoletto@firstautogroup.com

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