1st Nissan of Simi Valley - Service Center

Robert Martel is the best. Have been taking my car there for over 20 years. Am always treated like family. I trust them to treat me well for over 20 years. Am always treated like family. I trust them to treat me well More

Fast efficient service. I love First Nissan. Great, friendly service. Wonderful shuttle service. Great waiting room with coffee and cookies. I look forward to taking my Ni I love First Nissan. Great, friendly service. Wonderful shuttle service. Great waiting room with coffee and cookies. I look forward to taking my Nissan there. More

Service is Top Notch, Customer Focused and Friendly Robert Martel from service is a key reason we come back to Nissan. He is customer focused, friendly, treats you like family. Service department deli Robert Martel from service is a key reason we come back to Nissan. He is customer focused, friendly, treats you like family. Service department delivered on promised time. Quality of work was top notch. Pedro took time to provide a refresher explain of the Nissan WiFi and Bluetooth connections Kim Ewing and Angela Jones sold us our vehicles. Customer focused, friendly, provided all information to make it a very pleasant buying experience again. Our family, including our 3 daughters are long standing clients. We have been buying or leasing our vehicles from a First Nissan since 1997..the reason is Kim!!!! More

Excellent service Chad at the service department is the best worker. He goes above and beyond to satisfy his customers. Chad is a great person. He takes every customers Chad at the service department is the best worker. He goes above and beyond to satisfy his customers. Chad is a great person. He takes every customers needs and helps them to achieve an outstanding results. More

Exceptional Service and Outstanding Team! Chad at first Nissan was knowledgeable about the process, even visibly showing me what the issues were with my Nissan Rogue. It reconfirmed to me that Chad at first Nissan was knowledgeable about the process, even visibly showing me what the issues were with my Nissan Rogue. It reconfirmed to me that Nissan has integrity and I can trust the dealership. Both he and Robert at the front desk were exceptionally professional and courteous; making the wait pleasant. Chad offered shuttle service to pick up lunch, and Lisa, the receptionist, even offered to take me to pick up lunch. An outstanding crew! I appreciate the Integrity of those who represent First Nissan in Simi Valley, CA. I highly recommend First Nissan. Thank you for a blessed experience. All my best -Taylor Kai Pierce More

Fast and straightforward service. Need I say more? Oh, I do I guess. I've been going to them for more than ten years for my 25 year old car. I recommend you should too. Need I say more? Oh, I do I guess. I've been going to them for more than ten years for my 25 year old car. I recommend you should too. More

Excellent service Over all service and customer care. Everyone is very attentive and knowledgeable and if at anytime they aren’t quite sure of any question I have they Over all service and customer care. Everyone is very attentive and knowledgeable and if at anytime they aren’t quite sure of any question I have they look into it right away and get back to me so very promptly if I’m on phone or there in person. I have recently seen and dealt with Chris and he is very helpful and follows through with my service very promptly and reliable. I know when I know he is there it adds a extra security for me to know My car is in good hands. The rest of your staff I haven’t remembered all their names but are also very good and all including Chris are very respectful and Courteous. I have never had a bad experience at Nissan if Simi Valkey on first street More

Great Experience This place has a very friendly and knowledgeable staff. They greet you very quick, get down to what you need, and make arrangements to let you continu This place has a very friendly and knowledgeable staff. They greet you very quick, get down to what you need, and make arrangements to let you continue your day. The technicians are quick yet thorough work on repairs and maintenance. 10/10 will return and recommend! More

1st Nissan of Simi Valley Chris Bonilla has been my service rep for the past few years now, and he is an amazing employee. He is always very polite, heplful and professional. Chris Bonilla has been my service rep for the past few years now, and he is an amazing employee. He is always very polite, heplful and professional. In addition, he really goes the extra mile to help people. Rafael Martinez and Kay the cashier are also very curious, professional, knowledgeable and pleasant. More

Prompt, honest service I love the guys at the service desk. Got seen immediately; courteous, honest service rep, car ready at promised time and washed. Price was just what I I love the guys at the service desk. Got seen immediately; courteous, honest service rep, car ready at promised time and washed. Price was just what I was quoted. More