1st Nissan of Simi Valley - Service Center

If you’re wondering whether or not to trust a dealership with your vehicle, look no further than the holy grail that is 1st Nissan of Simi Valley! When my car started needing service after service, I grew t with your vehicle, look no further than the holy grail that is 1st Nissan of Simi Valley! When my car started needing service after service, I grew tired of other dealerships taking advantage and constantly trying to upsell me at every turn. I saw the reviews for 1st Nissan and took a chance. I am so glad that I did. With multiple services needed, I got well acquainted with the staff and could not have been happier. Not only did they resolve every issue in a timely, pleasant manner, but they also remained unparalleled in pricing. Jordan, in particular, is a true gentleman and genuinely cares about his customers. The trustworthiness factor is off the charts. Never once was I solicited for services that I didn’t need. Never once did anyone make me feel rushed or silly if I needed further explanation or detail. They are all truly kind and patient, which is very rare in this world. To top it off, I recently had a warning light pop up and then disappear, so they took the time to investigate my car all day long and could not find any repairs that were needed, so they did not even charge me. Oh, and they put my car through the wash, just because. Who does that?! Apparently, 1st Nissan! If ever someone deserves your business, it is 1st Nissan. Please come here, you won’t regret it! More

Communication, friendliness, and very efficient. I love this new Nissan Service Department!!! I will send all my family and friends. Extremely satisfied! I love this new Nissan Service Department!!! I will send all my family and friends. Extremely satisfied! More

Jonathan was knowledgeable, courteous and professional. He answered all of my questions. The work on my car was completed quickly and done well. Thank you! He answered all of my questions. The work on my car was completed quickly and done well. Thank you! More

Everyone in the Maintenance Department with whom I interacted listened to my concerns and answered them clearly. Especially, Martha H. is very capable and knowledgeable, and kept me informed and upda interacted listened to my concerns and answered them clearly. Especially, Martha H. is very capable and knowledgeable, and kept me informed and updated as my service progressed. Of all the service departments elsewhere with which I've dealt, First Nissan is by far the best in customer care, which is why I come the extra distance to First Nissan from the San Fernando Valley. More

Have been coming here do the last 6 years. I had no issues and highly recommend this dealership for service and buying a new car. I had no issues and highly recommend this dealership for service and buying a new car. More

Martha provided incredible customer service. Her due diligence was greatly appreciated! The service is outstanding at First Nissan! Her due diligence was greatly appreciated! The service is outstanding at First Nissan! More

I have been with this dealership for many years. At my recent visit I was assisted by Martha Hernandez, service advisor. I called as I noticed an issue with my car starting. She provided excellent At my recent visit I was assisted by Martha Hernandez, service advisor. I called as I noticed an issue with my car starting. She provided excellent service by getting my car in right away, providing an estimate and my battery was replaced. Her demeanor was professional and more importantly caring about my situation. It is nice to see that there are women in the service area. More