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1st Kia of Simi Valley - Service Center

Simi Valley, CA

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41 Reviews

41 Reviews of 1st Kia of Simi Valley - Service Center

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April 12, 2019

Perfect every time Robyn, of course....best part of taking our cars for service. She is always a pleasure to deal with, always does what she says she is going to do, and More

by WannaBeHawaiian2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Randle
Apr 15, 2019 -

1st Kia of Simi Valley responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

January 03, 2019

good service always professional and courteous. Robyn is great and pleasure to deal with. I like dealing with local businesses if I can as long as the quality and More

by bigj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
debbie is great too., Robyn Randle
Jan 09, 2019 -

1st Kia of Simi Valley responded

Thank you for leaving us your positive review! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

August 18, 2018

great service all my concerns and questions are quickly addressed. everyone is helpful and friendly. Sang kept me updated on the progress of my service and solved t More

by ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Bae, Robyn Randle, Sid Khan
Aug 20, 2018 -

1st Kia of Simi Valley responded

Ralph, thank you for taking the time to write this wonderful review. I am extremely pleased that our team was able to fix the problem in an efficient and professional manner. We look forward to your continued business! Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

April 07, 2018

Service experience Robyn R., my service advisor! She is awesome, very thorough and super quick. I had a long list of items to check on and she addressed every one of th More

by Pattykia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Rymond
Apr 09, 2018 -

1st Kia of Simi Valley responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

March 17, 2018

Jimmy was very helpful and directed me to what had to be I have gave this rating because of the service and guidance of the service rep. Jimmy, His informing me of what needed to be done and to bring my car More

by Grace123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Maguglin. Service Advisor
Mar 26, 2018 -

1st Kia of Simi Valley responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

February 13, 2018

Excellent car car My car has run well for the 6 years that I have owned it. I have maintenance services performed by this dealership alone. The customer service is alwa More

by NICOLE P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe I was contacted by Jimmy in service who let me know which fluids were due to be replaced after a multi-point inspection. , Kelly Stratton
Feb 14, 2018 -

1st Kia of Simi Valley responded

We cannot thank you enough for this glowing review of our service center, Nicole! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

December 20, 2017

Best Service Dept at a Dealership First Kia has the BEST Service Dept in the area, and surpasses any dealership I’ve ever purchased a car from...... and I’ve bought many! More

by Slentzy
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Rejkowski, Robyn Randle, Kelly Stratton, Armando Avila, Ricardo Aguilar
Dec 23, 2017 -

1st Kia of Simi Valley responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing 1st Kia of Simi Valley's Service Department. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

October 25, 2017

The best service Robyn is the best person in Kia service. From the first minute you arrive she is taking care of you and solve everything ASAP.... you are getting VIP More

by Shoshi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yehuda Riess, Robyn Randle
Oct 26, 2017 -

1st Kia of Simi Valley responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Robyn is a great asset and we're thankful to have her on our team. We appreciate your business and look forward to seeing you again! Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

March 29, 2017

1st Kia gives me the royal treatment Robyn in the service department is great. She treats me like family every time. Makes sure I get a ride back home, gives me the royal if I wait in t More

by Rick Sub Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie , Robyn Randle
Mar 30, 2017 -

1st Kia of Simi Valley responded

Rick, we are truly grateful for this awesome review! We are thrilled that Robyn was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

December 13, 2016

New tires! I had an on going problem with my turning indicators. They got right in, found the problem, now it's fixed. Most importantly to me I got new tires at More

by Congergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Dec 15, 2016 -

1st Kia of Simi Valley responded

Thank you so much for your review! We really appreciate your business and are so happy Jimmy took care of you and your vehicle. Please let us know if there's anything else we can do for you. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005