1st Kia of Simi Valley - Service Center

Service experience Robyn R., my service advisor! She is awesome, very thorough and super quick. I had a long list of items to check on and she addressed every one of th Robyn R., my service advisor! She is awesome, very thorough and super quick. I had a long list of items to check on and she addressed every one of them and even saved me money on my repairs! More

Jimmy was very helpful and directed me to what had to be I have gave this rating because of the service and guidance of the service rep. Jimmy, His informing me of what needed to be done and to bring my car I have gave this rating because of the service and guidance of the service rep. Jimmy, His informing me of what needed to be done and to bring my car back for a recall that needed to be done and he was very helpful and caring More

Excellent car car My car has run well for the 6 years that I have owned it. I have maintenance services performed by this dealership alone. The customer service is alwa My car has run well for the 6 years that I have owned it. I have maintenance services performed by this dealership alone. The customer service is always excellent and the service prices compared to other car dealerships is much better. More

Best Service Dept at a Dealership First Kia has the BEST Service Dept in the area, and surpasses any dealership I’ve ever purchased a car from...... and I’ve bought many! First Kia has the BEST Service Dept in the area, and surpasses any dealership I’ve ever purchased a car from...... and I’ve bought many! More

The best service Robyn is the best person in Kia service. From the first minute you arrive she is taking care of you and solve everything ASAP.... you are getting VIP Robyn is the best person in Kia service. From the first minute you arrive she is taking care of you and solve everything ASAP.... you are getting VIP service with Robyn and the crew at KIA First More

1st Kia gives me the royal treatment Robyn in the service department is great. She treats me like family every time. Makes sure I get a ride back home, gives me the royal if I wait in t Robyn in the service department is great. She treats me like family every time. Makes sure I get a ride back home, gives me the royal if I wait in the lobby but most of all is genuine and shows she cares. More

New tires! I had an on going problem with my turning indicators. They got right in, found the problem, now it's fixed. Most importantly to me I got new tires at I had an on going problem with my turning indicators. They got right in, found the problem, now it's fixed. Most importantly to me I got new tires at a very very fair price. I went to three places in Simi Valley, and Kia had the best price by far. The work is great, I have never had an issue with the work done. The major plus was the staff. Very nice, and extremely helpful. Especially Jimmy, he definitely took care of me and my car. More

Friendly and great service Jimmy in the service department was really helpful right from the beginning. I waited in the lounge and he kept me in the loop about my car. Thank yo Jimmy in the service department was really helpful right from the beginning. I waited in the lounge and he kept me in the loop about my car. Thank you for a great experience. More

Suburb service staff specifically robyn The email system you have in place is exceptional. It not only reminds you of your appointment but as the service progresses throughout the day it upd The email system you have in place is exceptional. It not only reminds you of your appointment but as the service progresses throughout the day it updates you with that as well. Robyn has always taken care of us over the 15 years and 3 Kia's we have had. Great Job Simi Valley Kia! More

Reliable, friendly, and timely service...always. Warm, efficient customer service from staff members who are familiar with me and my vehicle. Robyn takes great care of me and my car is always ready w Warm, efficient customer service from staff members who are familiar with me and my vehicle. Robyn takes great care of me and my car is always ready when, or before, they say it will be. More