1st Kia of Simi Valley - Service Center

Taylor was awesome! He kept me in the loop. And my car was ready when he said it would be. This is my family’s 8th Kia. was ready when he said it would be. This is my family’s 8th Kia. More

Satisfied customer with service department It’s a pleasure dealing with Robyn Evans, she always takes good care of us. My husband met Greg Thoma, he was very helpful and really went the extra m It’s a pleasure dealing with Robyn Evans, she always takes good care of us. My husband met Greg Thoma, he was very helpful and really went the extra mile to help us with our problem. We were very satisfied with the results. More

Great Service! Immediate service when I drove up; conscientious, friendly and inviting. Robin is great! I like the accommodations in the green room and did not have Immediate service when I drove up; conscientious, friendly and inviting. Robin is great! I like the accommodations in the green room and did not have to wait long for service to be completed. I like getting a status report on things that need to be done to keep the car functioning reliably. I highly recommend 1st Kia. More

Excellent service and response when I arrived.Sang was Excellent service and response when I arrived. Sang was more the helpful and kept me informed on everything. Waiting room was pleasant and coffee wi Excellent service and response when I arrived. Sang was more the helpful and kept me informed on everything. Waiting room was pleasant and coffee with pastry was a nice surprise. Spoke to Josh a sales rep and even that was a pleasant surprise! He was more then helpful with my questions and was eager to help. More

Excellent Customer Service Fantastic customer service by Joshua Vafee. I felt like we were family by the time I left the dealership. Everyone was so helpful and smiling. Fantastic customer service by Joshua Vafee. I felt like we were family by the time I left the dealership. Everyone was so helpful and smiling. More

Quick, Professional Service Sang greeted me quickly and assessed the service I needed. He was very friendly and professional and gave me an accurate estimate of the time my servi Sang greeted me quickly and assessed the service I needed. He was very friendly and professional and gave me an accurate estimate of the time my service would take. He also offered a service discount as I did not have any available coupons. Mostly, I appreciated that he did not try to oversell me on service I did not need. I felt comfortable that the service he suggested was what was best for my vehicle. Finally, the service was completed in a reasonable amount of time. More

Taking care of their own. I loved my experience at 1st Kia in Simi Valley. Robyn my service attendant was great and everything went according to the line of communication given I loved my experience at 1st Kia in Simi Valley. Robyn my service attendant was great and everything went according to the line of communication given. She made suggestions for my car maintenance in a way that it showed she cared for customer safety and satisfaction. More

Wonderful Experience I was greeted by Robyn in the service department and was taken care of immediately with a smile and friendly manner. I live in Glendale (30 mile driv I was greeted by Robyn in the service department and was taken care of immediately with a smile and friendly manner. I live in Glendale (30 mile drive) but refuse to use the Kia near my home. The few times I have been to the Glendale dealership/service department I have been ignored and when I finally got someone to help me I was treated like they were doing me a favor. I purchased two cars from them on the same day. Wish I would have visited the Simi Valley store. Oh well, live and learn. More

Oil change service Sang is my advisor for my service on 7/9/19. He is very informative, very nice very friendly. I strongly recommended to this dealer. Sang is my advisor for my service on 7/9/19. He is very informative, very nice very friendly. I strongly recommended to this dealer. More